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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nancy Honeytree

July 13, 2026

5  out of  5
rating by Nancy Honeytree
"I spoke with Bri today at the Jon Till agency. She took care of everything I needed quickly and with a great attitude!"
We responded:
"Nancy, i am glad that your experience with our office went well! we strive to make insurance easy for our customers!"
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Jeanne Richards

July 9, 2026

5  out of  5
rating by Jeanne Richards
"Filed a homeowners claim and had issues reaching the adjuster that came to the house. Called Bri , both times she made contact with adjuster who then contacted me. Courteous and professional!! Jon is great to work with as well."
We responded:
"Jeanne! Thank you for your kind review! We strive to take care of our customers as quickly and efficiently as possible! Thanks for noticing us!"
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Trent Mosier

June 30, 2026

5  out of  5
rating by Trent Mosier
"Bri was more than helpful making all of my requested changes to my policies. She was a pleasure to deal with!"
We responded:
"Trent! Thank you for your kind review! We strive to treat our customers right and we appreciate it when that gets noticed! "
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MATTHEW MOORE

June 26, 2026

5  out of  5
rating by MATTHEW MOORE
"Always available. Great company to have back your insurance needs!! Bri was very professional. She helped me with my issue and was extremely responsive in doing so. Her understanding of what I needed and ability to get it done quickly was top notch! Great Job Bri and Jon Till State Farm!"
We responded:
"Thank your for your kind review Matt! We appreciate your business and look forward to working with you long into the future!"
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Lois Levihn

June 26, 2026

5  out of  5
rating by Lois Levihn
"I was in need of a new insurance company and found a good one with State Farm at the Jon Till location in Fort Wayne. Although I never met Jon, Nate Deetz was very helpful and understanding in assisting me with coverage for my home and business building. Together we came up with coverage that was decent and what I could afford. He even visited my studio/shop to pick up the check and purchased a quilt for his fiancee'. Kudos to Nate!

6/26/26 Bri was helpful in answering questions regarding my insurance policies."
We responded:
"Lois,

Thank you for your great review! I am sorry I missed you when you came into the office! I'm happy to hear that Nate took great care of you! We strive to work as a team to provide great experiences for all of our customers!

Let us know if there is anything we can help you with in the future especially with your small business!

Thanks,

Jon Till, Agent

"
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Johanna Clauser (J Clauser)

June 25, 2026

5  out of  5
rating by Johanna Clauser (J Clauser)
"Jon Till and Bri have been great to work with. They are attentive, helpful and take the time to personalize any insurance needs you may have. They are responsive to claims, and work in your best interests. Thank you!"
We responded:
"Thank you Johanna! It’s nice to be recognized for hard work when we strive to create this feeling for all of our customers! We appreciate you!"
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Kenna Davis

June 18, 2026

5  out of  5
rating by Kenna Davis
"Jon Till and his staff have been amazing for all our insurance needs. Highly recommend to anyone needing insurance!"
We responded:
"Thank you Kenna! And we recommend Davis Cleaning for all of our customers that have a need for your services!"
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Marissa Carroll

June 17, 2026

5  out of  5
rating by Marissa Carroll
"After totaling my car a few months ago, Jon’s team helped ease the burden and advocated for me during the complicated process. Bri helped make calls to the finance team and stepped up to check in frequently. 10/10 recommend Jon Till and his State Farm team. It matters who has your back in a crisis."
We responded:
"Marissa! Thank you for your great review! We strive for good experiences even in bad situations! This is where we thrive!"
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Sean Braden

May 12, 2026

5  out of  5
rating by Sean Braden
"Bri did a great job with not one but two follow-ups when it came to a claim adjustment issue. Much appreciated!"
We responded:
"Sean, thank you for your great review! We appreciate you and your trust in us! We look forward to helping you for a long time!"
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Erin Cierniak

April 29, 2026

5  out of  5
rating by Erin Cierniak
"Jon Till has saved me a lot of money and Bri has been very helpful anytime I have called! Great customer service all around!"
We responded:
"Hey Erin, Thanks so much for taking the time to share your positive experience! We appreciate your recognition and will do our best to keep up the great work! We look forward to serving you many more times in the future! See you soon!"
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D Snyder

April 28, 2026

5  out of  5
rating by D Snyder
"It's a pleasure to work with Jon and Brianna. They always get the job done."
We responded:
"D, Thank you for the awesome feedback. It's great to know that we were able to provide you with the highest levels of service. We look forward to providing you with more great experiences in the near future. It was a pleasure to serve you."
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Rick C

April 20, 2026

5  out of  5
rating by Rick C
"Great customer service.

Rick C."
We responded:
"Greetings Rick, We are grateful and appreciate the time you took to leave your review. We value your feedback and look forward to seeing you again soon! Please reach out to us with any additional questions or comments! We look forward to seeing you again soon."
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Tom Drummond

April 9, 2026

5  out of  5
rating by Tom Drummond
"I purchased a new truck over the weekend and needed the coverage bound to pick it up. Bri was very responsive and got me the needed updates to policy and paper work tp dealer. Also needed some copies of old policies for my business and Bri was more than willing to help and get it done."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Good as new Mobile

April 6, 2026

5  out of  5
rating by Good as new Mobile
"Bree had great customer service very helpful. Very knowledgeable answered all my questions would recommend her over and over."
We responded:
"Hey Good as new, We appreciate the time you took to give us such a great rating! We appreciate your recognition and will do our best to keep up the great work! We look forward to providing you with more great experiences in the near future. We look forward to seeing you again soon."
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Katie Rayl

April 2, 2026

5  out of  5
rating by Katie Rayl
"Brie Rayl was so beyond helpful and had the best customer service! She spoke with kind manners and was just overall very helpful!!"
We responded:
"Hey Katie, Thank you for taking the time to share your experience. It's great to know that we were able to provide you with the highest levels of service. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. It was a pleasure to serve you."
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Michael N

March 27, 2026

5  out of  5
rating by Michael N
"Brianna, was great she is always very helpful when I call. This is a good office to do business with. Michael"
We responded:
"Hello Michael, Thanks so much for taking the time to share your positive experience! Hearing that your experience went well really makes our day. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Sincerely, Jon Till, Agent"
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Erik Bender

March 26, 2026

5  out of  5
rating by Erik Bender
"Bri was very knowledgeable and answered all the questions I had. Would definitely recommend!"
We responded:
"Hello Erik, Thank you for the awesome feedback. We are happy to read that our team has been able to provide exceptional service for you. We hope to continue exceeding your expectations with great service. See you soon!"
Profile photo of Marty Oehlhof

Marty Oehlhof

March 26, 2026

5  out of  5
rating by Marty Oehlhof
"Great customer service and follow through when you need them!"
We responded:
"Hey Marty, Thanks for the kind words! We are happy to read that our team has been able to provide exceptional service for you. Our goal will always be to provide the best experience and we love knowing yours was no different. See you next time!"
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Linda McMurray

March 24, 2026

5  out of  5
rating by Linda McMurray
"Brianna returned my call in a timely manner. Gave me the requested information 1uickly."
We responded:
"Hi Linda, We appreciate the time you took to give us such a great rating! Hearing that your experience went well really makes our day. We're always happy to assist so don't hesitate to reach out to us if you need anything. Please let us know what we can do for you in the future."
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Olessya Bk

March 21, 2026

5  out of  5
rating by Olessya Bk
"I’ve been with State Farm (Jon Till’s office) for about 6 months now, and I’ve had a great experience.
Brianna has been especially helpful — always polite, responsive, and easy to talk to. Even though all our communication has been over the phone, she consistently takes the time to answer questions clearly and makes everything simple and stress-free.
Overall, it feels like a very professional and well-organized team. You can tell they care about their clients and provide great customer service.
Highly recommend!"
We responded:
"Dear Olessya, Thanks so much for taking the time to share your positive experience! We're thrilled that you had a great experience at our location. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! It was a pleasure to serve you."
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Kimberly Henry

March 20, 2026

5  out of  5
rating by Kimberly Henry
"Bri was super helpful and quick! She got us set up with a new policy quick while still explaining all of our options!"
We responded:
"Greetings Kimberly, We appreciate the time you took to give us such a great rating! We're thrilled that you had a great experience at our location. We look forward to providing you with more great experiences in the near future. We look forward to seeing you again soon."
Profile photo of Ngoc To Uyen Lam

Ngoc To Uyen Lam

March 9, 2026

5  out of  5
rating by Ngoc To Uyen Lam
"All of staffs so nice and friendly, and so patient with me . Thank you a lot."
We responded:
"Thank you for the amazing review, Ngoc! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Timothy Davis

March 2, 2026

5  out of  5
rating by Timothy Davis
"Bri is super nice and helpful! She is very quick to respond and answers any questions thoroughly!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Jon Till’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Helen Davenport

February 19, 2026

5  out of  5
rating by Helen Davenport
"The customer service Bri provided was excellent and very patient with the high demand of the requests placed on her. Super appreciative of her and the whole office assisting with the needs I had of them."
We responded:
"Thank you so much for your kind reply Helen! I hope we were able to fulfill all of the requests in a timely manner! Please let us know if there is anything else we may help you with!"
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Ray Yarman

February 17, 2026

5  out of  5
rating by Ray Yarman
"Been outstanding! Thanks The best kind of insurance! Is when you don't have to use it:)"
We responded:
"I agree completely Ray!!! Thank you for trusting us to support you in case you do ever need it!"